Account access
Check that your phone number includes the correct country code and that your device can receive SMS. Request a new code if the previous one has expired.
Support
Help when you need it.
Find quick guidance for the most common Ripen questions, including account access, profile changes, matching, and deletion.
Direct support
Contact channel pending
Benson Smart Solutions AB will publish a monitored support address at this location before Ripen launches publicly.
Profile and photos
Open Settings in Ripen and choose Edit profile to update your photos, introduction, interests, and discovery preferences.
Matching and messages
Discovery may only be available during configured hours. Existing matches and conversations remain available outside discovery hours.
Delete your account
In the app, open Settings, choose Delete account, and confirm twice. This permanently removes your profile, private photos, match, and messages.
Safety
If someone is in immediate danger
Contact the appropriate emergency service in your location. Do not rely on an app or email response for urgent help. A dedicated safety reporting contact must be added before launch.
Policies
Learn how data is handled in the Privacy Policy and review the rules for the service in the Terms of Use.